Skip to main content

Culture and behaviour change are swiftly achieved by embedding key learning outputs within filmed dramas.

Giving learners the why as well as the what of compliance, protocols and regulation.

Deep seated, hard to shift behaviours and cultures are best shifted using exciting, engaging and affecting storylines that drive home understanding as to the impact of risk behaviours and to feel the benefit of desired behaviours.

Our background in film production with the big five film studios combined with over 15 years’ experience in immersive interventions for risk reduction ensures the scripts and production quality maximises trainee uptake of the courses (and radically improves speeds in completion of the compliance e-learning!).

Even more importantly however, it means crucial learning is embedded with a unique degree of memorability and is accessible when your learners need it most.

Proven in the market to be highly effective

With contracts delivered to over 400,000 learners worldwide in 9 languages both to small enterprises and to large organisations including HSBC, Channel 4, Barclays, the NHS, the Houses of Parliament and G4S.

Our Videos

CyberStars – building the human firewall

This course builds a sense of responsibility for protecting the organisation by every member of the workforce – not just the IT team.

Logging and Recording a Critical Incident

As a critical incident evolves before your eyes, follow the hapless Innes up her steep learning curve from being peremptorily drafted into the role of Loggist for her company’s Incident Management Team to ensuring the organisation emerges well from the subsequent official enquiry.

De-escalation – identifying and resolving human risk.

Learning to follow that hunch and work out which of our 5 characters has a less than innocent reason for their anomalous behaviour. Includes interactive training in conducting customer service focussed resolution conversations to de-escalate and establish who should be reported up the chain!

Bullying in the Workplace - an awareness course

Controlling and Coercive behaviour is a significant barrier to productivity and can be a major human risk factor. Examine the mechanisms at work within the workplace when the lines are crossed between innocent or playful behaviours and toxic bullying.

Creating a Security Culture at work

Ex-head of the National Counter Terrorism Security Office, Chris Philipps, presents this five-part course that gives concise instructions not only on how to respond to an incident but on how to create a security culture at work, at home and when travelling for business. An entry level course for all employees, their families and colleagues.

Discover how experiential behavioural training reduces your risk

  • Impactful, durable behaviour change to increase your people’s capacity and efficiency.
  • Bonding teams via challenging, experiential group interventions.
  • Culture Shift - organisation-wide alignment shifts responsibility for risk reduction.

Enquire now

In high‑stakes settings behavioural discipline is as critical as technical execution.

Human risk is a major cause of organisational cost exposure and it is basic business wisdom to strengthen accountability, decision‑making discipline, and cross‑functional alignment.

We provide a strategic enabler for optimising performance, built on behavioural science and aligned with industry best practice. It’s a structured approach to embedding behaviours that drive predictability, collaboration, and decision-making under pressure. Delivered through interactive, experiential and engaging workshops, the framework is tailored to each client’s operational context and underpinned by their desired key learning outcomes.

Behavioural training delivers both tangible and intangible benefits: tangible outcomes such as reduced human performance incidents, improved resilience, and fewer error-induced delays; and intangible gains in leadership capability, team cohesion, and decision-making discipline.

The workshops directly influence safety, quality, cost and delivery – the critical factors in managing cost exposure with a return on investment directly linked to risk reduction, raised efficiency and organisational resilience.

How we ensure our experiential training delivers lasting behaviour change.

1

Chemistry session

The short introductory chat to identify the client’s priorities and establish some key learning objectives for what they want their people to leave the session knowing, thinking and feeling. In this way the learning will be transferable into daily behaviours and practice on the ground and not just stay as theory in the classroom

2

Scripted Exercise Scenario

We don’t do generic role-play – you can do that yourselves. We create a relevant and accurate representation of the workplace for you to exercise in. Research shows that the most effective medium to support behaviour and organisational culture development is by using short, emotionally connecting stories, it’s how we make senses of the world, and how we translate theory into usable practical action.

3

The Behavioural Wind Tunnel

Engaging and immersing learners in behaviours, giving them the opportunity to see what they feel and look like – in themselves and in others – is the most effective and simplest way of getting those behaviours to change. McLaren Engineering were the first to call our workshops their behavioural wind tunnels – because they were expert, calibratable environments for their operatives to optimise their skills and capabilities in. We have to confess to stealing their name for us.

We build the behaviours in your people that reduce risk and increase efficiency.

Our use of exciting, affecting dramas drives home understanding and insight into the impact of risky behaviours.

People change because they feel the benefit of recommended ways of working – for themselves, their teams and the organisation.

Our expertise in human risk reduction makes us different and uniquely effective.

1

Bespoke training

Central to the experiential element of our training is what you want your people to come out of the room thinking, feeling and doing. We adapt our core offering of experiential, engaging exercising to your specific key learning outputs.

2

Accelerated learning through accurate behavioural representation.

Observation of the psychologically accurate representation of various behaviours takes dry theory and converts it into practical action. It provides swift insight and the ability to identify behaviours in yourself and others. Live theatrical interaction is one of the accelerated learning techniques we use as a fluid and challenging resource within sessions. M Global has established a valuable niche in achieving lasting behaviour change programmes using this methodology.

3

Key learning outputs

We provide expert role players, whose job is not just to provide a foil for the participant’s activity but to actively facilitate embedding of the key learnings. It provides a highly informative chance to learn from observing real life behaviours (including their colleagues - gaining invaluable understanding of common working cultures and habits.

4

Immersive real-life scenarios

Your people gain insight from psychologically accurate portrayal of behaviours – both those that will reduce risk and those that may already be increasing it - taking theory and dry words and putting them into action for your people. It’s a valuable opportunity to learn from experience (widely held to be the best form of learning) within a safe environment rather than in the live workplace. It also provides a highly informative chance to learn from observing their colleagues - gaining invaluable understanding of common working cultures and habits.

5

Behavioural change that sticks

Learning from experience is widely proven to be the best form of training – we give your people the chance to try out new behaviours and gain insight into their own barriers. This is a valuable opportunity for the participant to learn from experience (widely held to be the best form of learning) within a safe environment rather than in the live workplace.

6

Dual Coding

We follow the principles of Dual Coding in our learning methodology. This concept grew from formal academic studies into memory* where it was established that if a person is given two cognitive methods of absorbing information it will be more durable and easier to recall. The greatest effect was noted when learners were supplied with an emotional moment to remember at the same time as a piece of information. This is why our use of observable drama provides training that changes minds and behaviour.

7

Durable embedding of learning

Much of mainstream learning appeals to rationality or relies on individual agency. We work differently – recognising that human learning is supported primarily through developing co-created, cross-functional and supportive structures for when participants return to the work environment including:

  • Leaders/managers creating working environments to support the change
  • Role-modelling of desired behaviours
  • Provision of peer/buddy coaching, support networks and action learning sets
  • Follow-up behaviour change “nudges” using digital media.
8

Evidence informed

We always shape our approach and design based on the latest evidence-based ideas from psychology, neuroscience, behavioural science, anthropology and leadership studies. The proactive and constant updating of curricula, methodologies and delivery techniques is central to our ethos.

What our clients say

“Forcing me to recognise how my behaviour can negatively impact performance. This was the most positively engaging, insightful course I have attended since joining the organisation.”

“interactive sessions were invaluable - you learn by doing”

“The content and interactive experience puts people in an uncomfortable position but promotes learning. I thought it was excellent and promotes discussion and will be extremely useful.”

“the scenario being acted out for us was powerful - seeing the theory in practice”

“little nuggets I can remember to help manage emotions”

“the acting element was great. Insightful and relatable. Minimal PowerPoint – thank God!”

“post-lunch slump-breaker”

“The exercise involving the actors was impactful and a very good way to visualise the ways attitude and questions can impact the outcome of a situation.”

“The acting scenarios is a first for me + is a great method.”

“interactive exercises kept the training interesting and relatable. It was found to be very useful.”